Getting Help 🛎️

Our Support Standard

Our aim is to provide you with the best support from anyone selling you anything.


Through immediate, honest, thorough, complete, responses by friendly support staff.


Our support staff is available Monday through Friday from 8:00am - 5:00pm EST.

Response Times

Expect a response from us immediately, or very close to that, during business hours. That might not mean we will resolve your issues, but you'll definitely have someone to chat with about it quickly.

How to get support

  1. chat: yellow chat bubble within your Cleanetto account. Even if you are not around when we respond our responses will get to your email.
  2. email: [email protected]
  3. screen share: